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Shipping & Returns

Below is some information about our shipping, if you want more information, please contact us by email or click Live Chat to talk with us online

We offer door to door delivery to customers from most countries of the world, such as USA, Canada, Colombia, Mexico, Peru, United Kingdom, Spain, Ireland, France, Austria, Finland, Greece, the Netherlands, Norway, Russia, Australia, New Zealand, Singapore, Malaysia, South Africa and UAE etc

All orders will be shipped 24-48 hours after payment received. Weekend and holiday orders will be sent at the next working day

The goods will be delivered by EMS and HongKong Post, EMS costs about 5-7 working days for delivery and HongKong Post is about 15-20 working days, due to customs clearance waiting, please allow possible 1-3 days delay, for countries that EMS doesn’t reach will be delivered by HongKong Post

Tracking number is available in 24-48 hours once the goods is sent out; please make sure your email address is correct, please check Spam box to find email from us, it may goes there

Tracking Website
EMS: http://www.11183.com.cn/english.html 
HK Post: http://www.17track.net/IndexEn.html 

Local Post Office will deliver the goods to your door, please ensure the shipping address is accurate to avoid attempted delivery

Signature is asked to receive the goods, please make sure you can sign the goods by yourself, or please leave message when placing the order

We are trying out best to deliver your goods safely and effectively, but we don’t hold responsible for shipping delays due to inclement weather, incorrect address or any shipping delays outside the realm of our responsibility

We are not responsible for goods returned due to insufficient address, undeliverable address, incorrect address and unauthorized receiver, nobody pick it up after several attempted delivery, once the goods is sent back due to above error, we can reship it if buyer pay additional shipping cost

Please contact us for more about delivery if you didn’t find what you need here

◆Return Policy

If you are not satisfied with our products, please contact us via our contact information and explain the matters of your situation, we accept return approval for below reason

1. Effect Dissatisfaction 
2. Damaged Goods

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